I send e-mail progress reports home to the parents of my students each Friday as a way of trying to improve school-home communication. The report lists every assignment, every due date, every grade, every zero a student earned - everything a parent might need to know. Everything is clearly labeled on that report! I don't mind if parents e-mail back a legitimate question - that's part of the point. But it drives me crazy when they e-mail back the entire report and ask "What is my son/daughter missing?" Hello!!! Did you even read the report?