LOL, Emily. And, yes, Roger, you bring back memories. <g> Gollum certainly suits.
We simply couldn't believe it. Tech after tech after tech and all of them without a clue. Finally we got one who said he'd bump the ticket up to Gandalf (this was Monday by then) and we had to call back the following evening to arrange a time for him to phone. We did, Gandalf phoned first thing the next morning and was literally on the phone just long enough to say, "Yeah, I know what the problem is and here's how you fix it." Two minutes later we were back up and running. :rolleyes:
Wasn't so much mad, Anna, as weeping in the corner by that point.
For the third time in a month, my brother avoided by a whisker getting a frantic phone call to use his pc so I could get the Archive upload to Lauren!
LabRat
