Gandalf-level tech? Interesting...

I propose a new tech support rating system...

Hobbit level = 1st level support (basically, when you call them and they tell you to reboot right away).

Frodo = level 2

Aragorn = level 3

And finally, Gandalf, for when it requires the ultimate in tech wizardry. wink

And when even Gandalf can't solve the problem, call in Gimli to chop up the PC into little pieces with an axe.

laugh

I believe there's a hero in all of us that keeps us honest, gives us strength, makes us noble, and finally allows us to die with pride, even though sometimes we have to be steady and give up the thing we want the most. Even our dreams. -- Aunt May, Spider-Man 2