I just emailed support about this and about upgrading the boards because this might be the only way to fix this issue.
Keep in mind that we will need to pay to access support, usually $60 yearly and if we need to upgrade over this, the last time the upgrade cost us $450 and 24 hours of down time. I just want people to realize that UBB support is not free and even though this is a known issue I'm at a loss at how to fix it other than going through UBB support.
