You can get the update here
http://www.microsoft.com/windowsxp/pro/downloads/servicepacks/sp1/default.asp My husband has Windows XP and the only problems he's had is with the cursor, which constantly shows the running hour glass, instead of the pointer.
There is also a Microsoft Automatic updater that might solve your problem. Once installed, it finds out what your system needs and then installs it automatically.
What else can we do to help? We need to have Kaethel's computer problem solved so she can keep writing
