I returned it today it was a Toshiba and, I got it as a open box. I was told at the time it could have been a display model are it was a return but had been checked out and, nothing was wrong with it.
When I called back to talk to the tech guy I was inform from him that if it came with it's box and ac adapter it has been a return. Which would have been fine if it had been running right.
Also I was inform by the tech guy that the processer that was installed into it was a basic model and, that might have been way it was running slow.
And they told me that if it was a software probelm causing the high CPU that it would not be covered in my extra warr. Only hardware problems is covered with that.
But what really got me was I had not added any software or put any pictures or music on the laptop yet.If it was running hot with nothing but what came on the laptop I don't want to imagine how it would act with all my pictures on it.
I exchanged if for a Lenovo B570. I so far have only gotten to set it up. So I can not tell you how it runs.
