Lois & Clark Forums Forums General Discussion Technical Help and How To's The Cookie Question

I may have found a possible solution to the problem. Look at this link. It describes that the file which stores cookies information can get corrupted. They suggest deleting the file and everything should go back to normal. Read through and follow the instructions. There is a link that shows how to find this file in your computer.

Here is a more complete explanation: it seems that, for some reason, the file that stores the cookies information, cookies.sqlite or cookies.txt (depending on the version of Firefox), may become corrupt, and then it messes up how and if the cookies are stored. So, if you remove this file from your computer, Firefox recreates it correctly and fixes the problem. The information on how to find this file is at the following page (depends on the operating system you are using):
http://kb.mozillazine.org/Profile_folder_-_Firefox

Oh, if you remove the file, you have to go back to the Firefox options and make sure that either the cookies are never removed (keep until they expire) or that you have them included in your "Exceptions..." list. I don't know if removing the cookies file removes the "Exceptions..." information.

<crossing fingers for you guys...>

Let me know if you need more help.

malu

That’s right. I double checked.


Yes, I have the newest version. And Firefox automatically upgrades - it doesn’t give me the option of saying, “No.”


I’m not sure I understand why I’d have to do that if I’m already choosing ‘accept cookies from sites’, but I will try this. I tried this, but it didn’t work. I even tried completely shutting the computer off to see if this would “take”.


I think you are right. I hope they get it fixed.


I don’t have that chosen.


Oh, my. I was somewhat lost in the computer language. It seems I used to understand this stuff better. Anyway, I was kind of lost and was afraid I’d do something to really screw things up, but I deleted the file. And, so far, it seems to be working. Thanks, doc!

Sorry if I was too technical.

Sometimes it's hard to describe something without using the technical terms. I'm glad the problem has solved (so far), and I hope it stays that way. Now you know what to do if Firefox seems to go nuts.

malu

It wasn't you, Malu, that was too technical - it was the Firefox site that got me a little addled. And, yes, thus far the problem has been fixed.

It's most likely Firefox causing the problem it's self I have it install on my laptop again but haven't used it much this time. Because the first time I had it before it updated everything was working great on it then once the upgrade came along it almost crashed my laptop. I had to unstall FireFox then the laptop starting working again.

Since then I've only used FireFox once in a great while. I guess it's that whole once biten twice shy lol.