My guess? Your IE has been set to reject all cookies. If this is the problem, your solution might be as follows:
- Open Internet Explorer.
Click on the cog icon in the upper right-hand corner of the window and choose "Internet Options" from the menu that opens.
- Click on the "Privacy" tab.
- Click "Advanced"
- Make sure that your browser accepts first-party cookies and that there is a check in the box beside "Always allow session cookies."
- Click "OK" to apply the changes and close the Settings dialog box.

I hope this solves your problem.

Joy,
Lynn