Not sure if this will help, but Jeanne GE'ed a story for me last year and in some of the emails, her name came up as Jeanne Pare, in others it came up as Jeanne Parietti.
I checked and the email address is the same for both. It also does look like her email address was through her internet provider, so potentially she moved and lost her email so hasn't seen the emails asking if she's okay?
I never interacted with her aside from this one story, so potentially this info was already well known, but in case not...
