Since SQD's Word is so old, have you tried saving as an old Word file, it might have trouble with the newer ones. One can change which version of .doc one wants to use in the Save As dialog.
But I don't think that version could already do things like change track or comments.
Other possibility, if SQD's system can take it, get them another word processor, LibreOffice or OpenOffice are free of charge and can read .doc and the newly-fangled .docx including many of Word's features like change back and comments.
